With 10+ years of experience, ACE Web Services W.L.L helps businesses grow smarter through web, branding, and digital innovation.

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Contacts

ACE Web Services W.L.L Office: 5166, Building 2004, Road 1527, Block 0115, Al Hidd, Kingdom of Bahrain

info@aceweb.bh

+973 3305 7180

// Keep Your Website and IT Systems Running Smoothly, Securely, and Up-to-Date

Website Maintenance & Ongoing IT Support in Dubai | WebACE Solutions FZCO

At WebACE Solutions FZCO, we offer comprehensive Maintenance and Ongoing Support services to ensure your digital assets continue to perform at their best — long after launch. From website updates and server maintenance to uptime monitoring, bug fixes, and security patches, our Dubai-based support team helps you stay online, secure, and optimized at all times.

We serve startups, ecommerce businesses, service providers, and enterprises across Dubai and the wider GCC, offering flexible support plans tailored to your business needs and technology stack.

// Peace of mind, performance, and protection — all in one plan.

Benefits of WebACE Maintenance & Support

At WebACE Solutions FZCO, our Maintenance & Support services are designed to deliver more than just technical help — we give your business the confidence to grow without disruption. We proactively monitor your website for downtime, bugs, and security threats, ensuring issues are resolved before they impact your users. With regular backups, speed optimization, and system updates, we keep your website running at peak performance — fast, secure, and stable. Whether you’re managing a busy ecommerce store or a corporate website, our Dubai-based support team acts as your extended tech arm — responsive, reliable, and always aligned with your business goals. All this is delivered under flexible monthly plans with full transparency, so you stay in control while we handle the rest.

Security First

With growing cyber threats, we prioritize your website’s protection with firewall configurations, malware scans, and vulnerability patching.

Proactive & Responsive

Our team doesn’t just respond to issues — we anticipate and prevent them. And when you need help, we respond fast, often within the hour.

Performance Driven

We ensure fast load times and optimal user experience by monitoring key performance metrics and applying regular optimizations.

Flexible Monthly Packages

Choose from hourly support, fixed monthly plans, or custom packages that scale with your business. No hidden fees.

// Our Offer

What’s Included in Our
Maintenance & Support Services?

Website Updates & Content Edits

Keep your website fresh and functional. We handle regular updates to plugins, CMS (WordPress, Laravel, etc.), themes, product listings, banners, and basic content edits.

Security Monitoring & Patch Management

We implement 24/7 monitoring and apply critical security patches and system updates to protect your website and servers from vulnerabilities, malware, and attacks.

Speed Optimization & Performance Checks

We continuously monitor and improve your site’s speed and performance using tools like GTmetrix, Google PageSpeed Insights, and CDN configuration to ensure fast load times.

Backup & Recovery Setup

We schedule regular backups (daily/weekly/monthly) for your website and databases. In case of any issues, we offer fast restoration support to minimize downtime and data loss.

Bug Fixes & Technical Troubleshooting

We fix broken forms, design glitches, code errors, display issues, and third-party integration problems — ensuring your website always functions the way it should.

Uptime Monitoring & Alerts

We use automated systems to monitor your website 24/7. If it goes down, we’re immediately notified and act fast to resolve the issue — often before you even notice.

Hosting & Domain Renewal Assistance

We track and manage your hosting renewals, domain expirations, and SSL certificates — ensuring you never miss a critical deadline.

Email & DNS Support

We help manage your professional email accounts, troubleshoot DNS issues, and ensure smooth email delivery with SPF, DKIM, and MX record configuration.

// Industries

Who We Work With

We’ve helped over 2,500 clients — including startups, SMBs, and global brands — thrive in the digital economy. Our Maintenance & Support Services are especially popular among:

Startups

Need dependable tech support after launch to ensure smooth operations.

Enterprises

Demand SLA-backed, professional website care and fast issue resolution.

Ecommerce Stores

Require regular updates, security patches, and performance monitoring.

Non-Technical Owners

Want hassle-free, hands-off website management without technical worries.

Agencies & Freelancers

Looking for white-label maintenance to offer clients seamless support.

Small Businesses

Seek affordable, reliable website upkeep to stay online and competitive.

// our clients

We are Trusted
15+ Countries Worldwide

Saeed Al Falasi
Saeed Al Falasi
Founder, UAE-based ecommerce brand
“We’ve been using WebACE for website maintenance for over a year, their team is fast, reliable, and proactive. They handle everything.”
Fatima Al Suwaidi
Fatima Al Suwaidi
Operations Manager, Dubai
WebACE transformed our old site into a modern, mobile-responsive platform. Their understanding and tech skills were unmatched.
Khalid Al-Mutairi
Khalid Al-Mutairi
CEO, Riyadh
Professional, timely, and highly efficient. Their digital marketing strategy brought measurable growth in our online leads.
Priya Mehra
Priya Mehra
Co-Founder, TechSpark Solutions, Bangalore
From branding to app development, WebACE handled everything smoothly. Highly recommended for startups!
James Carter
James Carter
E-Commerce Director, London
Their team rebuilt our e-commerce platform from scratch and improved our conversion rate by 40%.
Jessica Lee
Jessica Lee
Marketing Head, New York
We loved working with WebACE! Clear communication, great design, and attention to detail throughout.
Nurul Afiqah
Nurul Afiqah
Digital Lead, Kuala Lumpur
WebACE Solutions helped us with both digital marketing and SEO. We now rank on page one for several keywords.
Jonathan Lim
Jonathan Lim
Business Analyst, Singapore
They developed a robust CRM solution that streamlined our internal processes. Worth every cent.
Ali Yusuf
Ali Yusuf
General Manager, Manama
We trust WebACE for everything digital — from social media management to website maintenance. Always dependable.
Olivia Davis
Olivia Davis
Product Manager, Sydney
Great service with a clear understanding of UI/UX trends. Our clients love the new interface.
Thomas Schneider
Thomas Schneider
Director, Berlin
Efficient project management, clean code, and reliable delivery timelines. A pleasure to work with.
Camille Durand
Camille Durand
Brand Manager, Paris
Excellent branding and content team. They created a strong digital identity for our brand launch.
Mohammed Al Jassim
Mohammed Al Jassim
Project Lead, Doha
Their web development team delivered beyond expectations. Very responsive and skilled professionals.
Salma Ahmed
Salma Ahmed
Education Consultant, Cairo
WebACE customized a learning management system for us that made online training seamless and scalable.
// FAQ

Read Most
Frequent Questions

What services are included in WebACE Maintenance & Support?

Our comprehensive maintenance and support package includes regular website updates, security monitoring and patches, daily or weekly backups, performance optimization, uptime monitoring, bug fixes, content updates, and technical assistance to ensure your website runs smoothly and securely at all times.

How often do you perform website updates?

We schedule updates based on your website’s technology and business needs, typically on a weekly or monthly basis. This includes updating CMS platforms, plugins, themes, and security patches to protect your site from vulnerabilities and maintain compatibility with the latest web standards.

Does WebACE provide security monitoring for my website?

Yes, security is a top priority. We continuously monitor your website for malware, hacking attempts, unauthorized access, and other security threats. Immediate action is taken if any issue arises, along with regular security audits and installation of firewall rules and SSL certificates to keep your site safe.

What happens if my website experiences an emergency or downtime?

We offer rapid response support to resolve emergencies such as site crashes, hacks, or critical errors. Our expert team works quickly to diagnose the problem and restore your website to full functionality, minimizing downtime and business disruption.

Can I customize my maintenance plan to fit my business needs?

Absolutely. We understand that every business is unique, so we offer flexible maintenance packages tailored to your specific requirements, whether you need basic upkeep or full-scale support including feature enhancements and dedicated account management.

How do you manage website backups?

We perform automated backups on a daily or weekly schedule, storing copies securely offsite. This ensures that in the event of data loss, accidental deletion, or cyberattack, your website can be restored quickly with minimal data loss.

Can you help with content updates and adding new features?

Yes, our maintenance service includes content updates like text changes, image replacements, and adding new pages. We also support adding new features or plugins to improve functionality, all handled professionally to avoid disruptions.

Will I receive reports on my website’s performance and health?

Definitely. We provide detailed, easy-to-understand monthly reports covering website uptime, update status, security scans, backup verification, and overall performance metrics to keep you informed about your site’s health.

What support hours do you offer?

Our support plans include flexible hours tailored to your needs. We offer business hours support as standard, with options for extended or 24/7 emergency support to ensure your website is always monitored and issues are addressed promptly.

How can I start using WebACE Maintenance & Support services?

Getting started is easy—simply contact our team for a consultation. We will assess your current website setup, discuss your specific needs, and recommend a customized maintenance plan that fits your business goals and budget.

// latest case studies

Introduce Our Projects

Discover how WebACE Solutions FZCO brings ideas to life through innovative digital solutions. Our diverse portfolio showcases successful collaborations with clients across industries, reflecting our commitment to quality, creativity, and technology. Explore our projects to see how we transform challenges into impactful results.